Crisis Action Before Complete Data

““In a crisis, things are always worse than they appear. Don’t try to get every last piece of data. Act early, and try to get out ahead. If you wait until you have 100 percent of what you think you need, you will be like someone sitting on the beach with the tide coming in.””

“That left rule 2: “In a crisis, don’t wait for all the facts you would like. Get as many as you can, and then move. If you wait for all the facts, it will be too late.””