Rename Problems as Opportunities in Work Clothes

“Together, they tackled thousands of problems—which Kaiser renamed “opportunities in work-clothes.” Kaiser’s qualities included a vivid imagination, phenomenal foresight, and an enormous capacity for hard work; they comprised his genius.”

“Were Kaiser alive today, he would almost certainly be distressed that even in the late 1980s only 13 percent of all Americans are covered by plans similar to KCMCP. He would be outraged at skyrocketing health care costs. But given his inveterate enthusiasm and optimism, he would probably argue that affordable health care for all Americans is just a matter of time. To Kaiser, the present day crisis in medicine would represent another “opportunity in work clothes.””