Capcities

"He said he had figured out how I was able to pull off the hiring of Don Polec so deftly and he put it this way: “Taft, my parent company in Cincinnati, tells me, the manager, what I am going to do. The difference,” he said, “is you tell New York what you are going to do.” And that is pure Capcities."

"I’ve never seen another company capture their magic. Much of their culture went not only unwritten, but unspoken, as well. One had to absorb, even marinate in it over time. At first, the autonomy afforded management was a rush. Over time, however, the freedom to act began to weigh heavily, as a full appreciation of the true responsibility of carrying the Capcities mantle began to sink"

"Tom Murphy chose his targets patiently and carefully, reviewing their profit and operating histories. And when he moved forward with an acquisition, it was because he was confident that his team could successfully infuse the Capcities philosophy and business savvy into the new assets."

"Competition may sometimes outsmart us, but they will never outwork us. They may outman us, but we have better pay, better benefits and better opportunities for upward mobility. Capcities leadership may have high expectations, but the company’s focus on autonomy also meant that you won’t be blaming headquarters for your problems. You make your own decisions, and you have to live with them."