Free SAS
Strategic Concepts & Mechanics
Primary Evidence
"Iliad is actually a holding company with multiple entities operating in the same sectors. For example, Free SAS, Alice ADSL, and IFW SAS operate as internet service providers, while Online SAS, Dedibox, and Iliad Entreprises offer internet hosting. One. Tel SAS, Kedra SAS, and Free Mobile are involved in telecommunications, and Citéfibre, Free Infrastructures, IRE SAS, and Immobilière Iliad are involved in fiber optics. This is what is meant by "competitive bidding."
"The group already has four call center companies including Centrapel SAS in Paris, Total Call based in Morocco, Free SAS which has integrated centers in Bordeaux and Marseille previously under Alice and Protelco SAS in charge of technical support. This does not prevent the creation of two new entities in Colombes and Vitry for Free Mobile."
""Iliad is like a map with its continents managed independently," nicely describes Charles Scaglia, the CFDT's central delegate of Free SAS. "Each one has its well-defined scope. Without encroaching on each other's territories. This sometimes causes operational blockages."