Entity Dossier
entity
general manager
Strategic Concepts & Mechanics
Mental ModelHierarchy Is the Disease, Not the Cure
Mental ModelThe Exception Test: Will Everyone Approve?
Implementation TacticFive Pages Run a Billion-Dollar Company
Capital Strategy25% Return as Accountability Floor
Operating PrincipleShort Lines Beat Org Charts
Identity & CultureFreedom as Retention Currency
Identity & CultureHard to Bruise, Quick to Heal
Implementation TacticAutonomy Requires Peer Scrutiny, Not Boss Oversight
Implementation TacticListening Is the Resolution
Mental ModelShared Survival Beats Aligned Incentives
Implementation TacticPay for Output, Kill the Appraisal
Competitive AdvantageCows-Not-People Site Selection
Mental ModelUniformity Needs Central Control; Innovation Needs Front Lines
Strategic ManeuverTell Everything or Tell Nothing
Relationship LeverageSteal Ideas from Your Own Generals
Strategic ManeuverEagles Don't Do Tricks for Speculators
Mental ModelHalf Your Bets Will Fail — Budget for It
Primary Evidence
"At our employee meetings, the general manager of the division kicks off the discussion with comments that last no more than 20 minutes. Then, the employees take over. They talk about their equipment, ment, rules and procedures, and anything else that pertains to how they see the business. Management listens. Second, management takes what employees tell them seriously. Most employees have to screw up a bit of courage to stand up and present a real problem or issue to their managers. If management then just pays the issue lip service, the connection will be lost."
Source:Plain Talk