Autonomy Requires Peer Scrutiny, Not Boss Oversight

“General managers agers run their own businesses. They call their own shots. But they have to hold up their plans, decisions, and their results to the scrutiny of their peers. That's a very effective check against making impulsive decisions, sions, whether it's a multimillion-dollar capital investment vestment or a key promotion.”

“These gatherings remind our general managers that their idea isn't the only idea, and that their answer isn't the only answer. They do that for each other three times a year. They may not always like it, but they know it's healthy.”