Bottom Ten Percent Upgrade Responsibility

“we do have to face the issue of someone who just can't do the job. Very seldom do we have the stomach for the process. But that's what management's all about. What are we doing with the bottom 10 percent? Do we as managers have a plan to improve those employees' productivity? Are there better places for them in our company? Have we sat with them and attempted to address their problems, improve their attitudes, provide counseling, discover personal problems we can help with, retrain them? And if nothing works, after all that, while we're doing well and can afford to be generous, no matter how distasteful facing the inevitable may be, have we exercised our responsibility to upgrade our staff? Management's obligation is to all of us in the organization. We sink or swim together, and when someone's not carrying his or her weight, everyone in the company suffers. It's painful, but nature is filled with examples of extinct species that didn't improve the breed. We don't want to be one of them.”