Operating Principle1 book · 2 highlights
Customer Dream Tech Discovery
Books Teaching This Pattern
Evidence

How to Make a Few Billion Dollars
Brad Jacobs · 2 highlights
“One effective way to spot new trends is to ask your customers what their dream tech would look like, assuming anything is feasible and cost isn’t a factor. That removes any psychological blocks. I want to know what my customers would go ga-ga over, no matter how fantastical it sounds. What capabilities would it…”
“This produces an avalanche of ideas, which we evaluate for impact, cost, and returns. The ones that make it to the short list are the projects with the greatest value and highest potential return. We stack rank them and then set a budget that’s…”