Signature Move1 book · 3 highlights

Memos Replaced by Oral OK and a Sharp Pencil

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Evidence

  1. “At CA memos have been replaced by brief face-to-face discus- sions and an oral OK. Russ: “I mean, it’s not so structured in”

  2. “CA’s approach is not quick and dirty, however. It is more like quick and briefly noted. Just as Tony insists the company bal- ance its radical operational side with the kind of highly conserva- tive financial structure that in 1991 held $250 million in cash, Charles knows CA’s very informality demands an accurate and completely up-to-the-minute record of what is going on.”

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