Problems as Value Creation Assets

“Problems are an asset—not something to avoid but something to run toward. Big ambitions often beget even bigger problems. If your initial reaction to a major setback is overwhelming frustration, that’s understandable, but it’s also counterproductive. Once you’re over that moment, pivot toward success: “Great! This is an opportunity for me to create a lot of value. If I can just figure out how to solve this problem, I’ll be much closer to my goal.””

“The fact is, you’re not going to create a huge amount of value unless you’re courageous, and problems are the by-product of risk. As long as you’re honest with yourself, recognize mistakes as soon as they surface, and course-correct with no ego, the things about your business that aren’t good can become great. Tackle it head-on: Where are the inefficiencies in the process that created this problem? Where can my team reduce operational defects with Lean Six Sigma? Do I have the right people in place in key positions?”