Promote the Practitioners, Remove the Resisters

"always remember the mantra: promote those who do, remove those who do not."

"Study it, as you are doing now. Read everything you can. Talk to others who have tried it, whether successfully or not. •   Make implementing this culture the Schwerpunkt. This means that all the other activities of the company must support implementation. Personnel policies, outsourcing decisions, accounting methods—all activities must be evaluated not only on their own merits, but also on how they affect unity, cohesion, trust, mission concepts, intuitive competence, and so forth. At first, questions like these must be agenda items at virtually every meeting. As you become proficient, consideration of the impact on culture will become implicit. •   Promote those who study, embrace, and use it. •   Remove those who do not, no matter how good their numbers."

"Unfortunately, you should expect to remove about 25-40% of your current management, some because they will not participate in adopting the new climate (they must leave the company) but most of them because once the new system is in place, the functions they were performing will no longer be necessary. As the late Admiral Hyman Rickover, father of the nuclear Navy, once observed, in any organization there are doers and checkers—you will find that in the new organization you will need a lot fewer checkers, but if you leave them in place, they will start checking again. You must play fair with this last group, however, in order to build the trust and cohesion you will need among the survivors. It’s the right thing to do, even if it costs you some short-term profit. You must preserve themis. After all, they became middle managers by excelling in the system the way it was at the time.…"

"Senior management must also assure that their personnel policies align with the new focus, so that people advance in the organization as they progress in the new direction. Unfortunately, there will be some small percentage who will not head down the new path. They must be removed, after an amount of effort and a period of time that the members of the organization consider reasonable. Themis, “what’s right,” must always be preserved."