Akio Morita
Strategic Concepts & Mechanics
Primary Evidence
"Traditionally, a restaurant's monthly turnover is about 6 to 7 million yen; however, the Enoshima hamburger store earned as much as 95 million yen in one month. Not to mention causing a tremendous shock in the restaurant industry, even I myself found it unbelievable. Before the opening of the Enoshima hamburger store, I had already thoroughly investigated the local car traffic situation. This store is about one kilometer away from Enoshima Station and there are almost no pedestrians. Therefore, a business that relies on pedestrians is simply not viable. After investigating, about 14,000 cars pass by here every day. Since there are no pedestrians and there are 14,000 cars passing by, the only way is to capture the car drivers. If we target the car riders, asking these customers to get off their cars, buy hamburgers, and then drive away might be too much trouble for the customers and they might lose the desire to buy. So, I boldly assumed that if customers could drive in, order the food they want while sitting in their car, and then drive away, that would be the way to earn customers' money. So, I immediately commissioned Japan Matsushita Communication Industry (President Akiohimo Kogamo) and Shin-Kay Electric Company (President Akio Morita) to develop a new type of business fax system for operation."
"Consumer electronics revolution─① Konosuke Matsushita (Panasonic), ② Masaru Ibuka & Akio Morita (Sony)"