Brooks Brothers
Strategic Concepts & Mechanics
Primary Evidence
"The glasses of Kennedy and Tom Cruise Leonardo will end up buying them all, at the end of a decade in which everything he touches turns into gold. The company expands its portfolio of licenses with luxury brands, designer glasses become the main part of the business in the sector. In rapid succession, agreements were signed for Yves Saint Laurent in 1991, then Brooks Brothers, Sergio Tacchini, Emporio Armani, Bulgari, and Ferragamo in 1998, Chanel in 1999, Prada and Versace in 2003, after the divorce from Armani. But Leonardo is not satisfied with just licenses. If he sees an opportunity, he opens the door and buys."
"As we planned our properties, we had another important advan¬ tage over cities and towns: We could control the merchandising of the center. That’s impossible when multiple landlords own the build¬ ings in a downtown’s retail district. Like a department store, we con¬ sidered the most effective adjacencies for the stores. What combination of merchants made the most sensei What men’s shoe store would do best adjacent to Brooks Brothers? And, years later, would shoppers appreciate a Williams-Sonoma store across Irom Pottery Barn?"
"The Brooks Brothers Strategy After an especially awful experience with the promotion of some branded frozen food in 1987, I began to lose my zest for that game. I took a survey of the 1,500 SKUs in the stores and realized that, excluding wines, about 80 percent of them were continuous in supply. They were mostly private labeled, including breads and Alta Dena dairy products. They were differentiated by their qualities, yes, but from chocolate chip cookies to black tiger shrimp they were more or less continuous in supply. They could be replicated by our competitors, but our competitors either weren’t aware of their volume potential (maple syrup) or were too engaged in other competitive battles to try to match us. Jarlsberg was a good example. The supermarkets knew perfectly well the sales potential of Jarlsberg if they matched our price, which they did once in a blue moon for a weekend, but they were too tied up in their own knots to follow us. In November 1987, I outlined to the buyers where I thought we should go: “We want continuous products. Any sane person does. The trick is to have continuous products which are profitable without creating a high-price image.” To create such products, they needed to be differentiated at least in order to avoid direct price comparison. Of course there was no price comparison for almond butter (it was our exclusive) except vs. peanut butter. Products in which we had an absolute buying advantage. For example, we were the largest seller of cheap Bordeaux blanc in the United States. I was willing to continue to indulge in the spectacular “closeout” sales of branded products, but I wanted to do so in the context of much greater overall sales, principally generated by continuous products, most of them private label. In other words, I wanted those branded promotions to be as big in absolute dollars but a smaller percentage of our sales."