Entity Dossier
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Credit Suisse First Boston

Strategic Concepts & Mechanics

Identity & CultureDream Replaces Mission Statement
Cornerstone MoveTalent Factory as Acquisition Currency
Capital StrategyBonus Pool Tied to EVA, Not Revenue
Cornerstone MoveBuy Beloved Brands Run by Nobody
Signature MoveOwners Recruit, Not HR Drones
Signature MoveBottom 10% Shaved Every Year Forever
Risk DoctrineType IV Leader Purge Despite Results
Cornerstone MoveExit Banking, Enter Boring Forever
Signature MoveFire the Rebellious on Day One
Signature MoveOpen Floor, No Offices for Anyone
Strategic PatternHoshin Kanri Goal Cascade to Factory Floor
Cornerstone MoveLeak the Offer to Shame the Board
Signature MovePeople Chess Not Performance Reviews
Decision FrameworkFive Whys to Kill Surface Excuses
Operating PrincipleComfort-Zone Rotation as Growth Engine
Decision FrameworkFree Lunch Gut Check Decision Filter
Operating PrincipleWrite Great Last Chapter Recovery
Signature MoveFive A's Mistake Recovery Protocol
Signature MoveTrailing as Combined Training-Audition
Decision FrameworkExcellence Reflex as Core Hiring Trait
Operating PrincipleCharitable Assumption as Default Mode
Strategic PatternContext Over Location Doctrine
Signature MoveConstant Gentle Pressure Leadership
Signature MoveEnlightened Hospitality Priority Order
Cornerstone MoveContext-First Restaurant Creation
Identity & CultureAgents Not Gatekeepers Culture
Signature Move51-49 Emotional-Technical Hiring Formula
Cornerstone MoveEmerging Neighborhood Location Strategy
Strategic PatternCommunity Investment as Rising Tide
Competitive AdvantageTurn Over Rocks Information Strategy

Primary Evidence

"The trio’s timeline 1971: Jorge Paulo Lemann buys the Garantia broker dealer in Rio, with financing from private individuals 1976: Garantia earns a banking license with the Brazilian Central Bank 1982: Garantia partners acquire a controlling stake in Lojas Americanas, a retailer. Beto becomes its CEO 1989: Garantia partners acquire a controlling stake in Cervejaria Brahma, a beer brewing company. Marcel becomes its CEO 1998: Banco Garantia is sold to Credit Suisse First Boston. Most of its executives won’t work with the trio anymore on a full-time basis (although many remain co-investors in many of their deals) 1999: Brahma merges with (i.e., buys) Cervejaria Antartica, forming Ambev, Brazil’s largest beer brewing company 2004: The trio enters an agreement with Belgian giant Interbrew’s controlling shareholders where the two groups become controlling shareholders of Inbev, the resulting company 2008: Inbev buys Anheuser-Busch, America’s most iconic brewery, on the brink of the subprime mortgage crisis, forming Anheuser-Busch Inbev, AB Inbev, for short 2010: 3G Capital, the trio’s private equity firm, does its largest deal to date, buying Burger King from another private equity fund…"

Source:The 3g Way

"Eleven Madison Park was lagging far behind our optimistic projections. But rather than explaining this sluggishness as a natural challenge of building a business from scratch, we convinced ourselves that people didn’t have time to leave their desks for lunch. We decided that the solution was to deliver beautifully designed box lunches to their offices. We targeted Credit Suisse First Boston in particular, since its world headquarters were upstairs at 11 Madison. We offered a choice of three exquisite sandwiches, homemade potato chips, a bottle of water, and a homemade cookie. Unfortunately, very few people bought this concept, or the box lunches. We had made a fundamental mistake by trying to extend an original brand without having first established the core brand."

Source:Setting the Table

Appears In Volumes