Entity Dossier
Organization
Oklahoma City
Strategic Concepts & Mechanics
Identity & CultureMerchant Identity Over Businessperson LabelOperating PrincipleTwo-Month Replenishment DrumbeatSignature MovePrivate Family Ownership as Speed AdvantageStrategic PatternCreative Frenzy as Store ExperienceOperating PrincipleGod's Laws as Ethical GuardrailCompetitive AdvantageTrash-to-Treasure Supply SourcingCornerstone MoveFifty Thousand New Items, Zero Stale ShelvesSignature MoveStore-First, Warehouse-Second LogisticsSignature MoveFemale Homemaker as True North CustomerSignature MoveThe Parts Business Completeness TestCornerstone MoveTruckload Bargain to Category Domination
Primary Evidence
"We call the standing warehouse items “pull items”; the stores continually pull them into their facilities to offer their customers. The seasonals and onetimers, on the other hand, we call “push items”; we in the home office in Oklahoma City make the decision to push them into the stores for a given period. Every week, a store manager fills out his or her “pull” order. A computer printout lists all 46,000 items and tells how many of each should be on hand in that store to constitute a two-month supply. If the store’s stock is below that number, it should reorder. Within twenty-four hours (or forty-eight at the most), a truck will show up with that merchandise, so the store doesn’t even come close to running out."
Source:More Than a Hobby