Colonial Empire Run by Bailing Wire

“On organization: “Around here, we run a colonial em- pire with 400,000 employees in sixty-seven countries; and we're writing our own management book in the process.” On managers: “Personnel surgery is the only thing this company needs on a continuing basis. You build discipline in a company and the company will perpetuate itself.”

“On his troops: “Around here, management is the bailing wire that keeps everything in place. They don’t quit, they”