Colonial Empire Run by Bailing Wire

"On organization: “Around here, we run a colonial em- pire with 400,000 employees in sixty-seven countries; and we're writing our own management book in the process.” On managers: “Personnel surgery is the only thing this company needs on a continuing basis. You build discipline in a company and the company will perpetuate itself."

"On his troops: “Around here, management is the bailing wire that keeps everything in place. They don’t quit, they"

"don’t strike, they just keep the place going. Those who can’t immerse themselves completely in the job just won’t make it here.”"