Fog Grows Inside the Slower Organization

“In a competitive situation, the less agile competitor will begin to act like a closed system and the fog of war, or the fog of business, for that matter, begins to grow within. And fog plus menace, as Boyd often noted, is a good formula for generating frustration and eventually, panic.”

“How to Tell Your Strategy Is Working in Business •   Your competitor’s new products are consistently late and lack your features or quality. •   He starts blaming the customer, or insisting that his sales force “educate the customer.” •   Personnel turnover is high. •   He becomes even more “Theory X,” instituting rigid, explicit controls, frequently in the name of containing costs. •   He launches witchhunts and other ever-intensifying internal searches for “the cause of the problem.””