Seating Diplomacy as Silent Service

“Venture capitalists who were regulars at lunchtime disliked sitting next to colleagues or rivals. At Keigetsu, reservations were taken with care to avoid such “near misses” as much as possible, but it didn’t always work out as hoped. In that regard, a hotel with a large dining area had a lower risk of such encounters.”

“There are probably many things they don’t want fellow industry people or even colleagues to hear. Customers would look at the other patrons when they entered the store and often said, “Please seat us away from that table,” or “I’ll pass today,” and turn back. So, a lot of attention was paid to the seating arrangements.”