Memos From the Chairman has the strongest coverage in these notes.
PSD
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Client First Impression Obsession, Phone Call Return as Core Discipline, PSD Hiring Philosophy
Over the years Haimchinkel Malintz Anaynikal has stressed: 1. Hire PSD’s.* 2. Make decisions based on common sense and avoid the herd mentality. 3. Control expenses with unrelenting vigil, because if you turn your back…
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"Over the years Haimchinkel Malintz Anaynikal has stressed: 1. Hire PSD’s.* 2. Make decisions based on common sense and avoid the herd mentality. 3. Control expenses with unrelenting vigil, because if you turn your back for a second they will grow like weeds. 4. Help all departments to grow, because this year’s starlet can be next year’s dog. 5. Beware of catchy phrases—such as “Merchant Banking.” Haimchinkel Malintz Anaynikal knew I was not clear on what Merchant Banking is, so he defined it for me. “Merchant Banking is buying stock in a company whose shares are not publicly traded and the company should be in a business very different from what you are familiar with.” Imagine, all this time I thought Merchant Banking was some esoteric, complicated British secret."