Entity Dossier
Company

UPS

Strategic Concepts & Mechanics

Signature MoveIverson: Four Layers Max, Then Stop Building HierarchyCornerstone MoveIncentives as Architecture, Not DecorationStrategic PatternStay Half a Step Ahead, Not a MileCapital StrategyCash Reinvested for Domination Not DividendsCornerstone MoveDominate One Small Thing Before GrowingSignature MoveSchwab: Split Half the Profit and Watch It MultiplyRisk DoctrineTen-Million-Dollar Education, Not TerminationSignature MoveLemann's 3G: Buy the Brewer, Install the MeritocracySignature MovePatterson: Educate the Customer Into Needing YouCornerstone MoveDecentralize Everything Except CultureSignature MovePrice: Lowest Price as Moral Crusade, Not Marketing TacticRisk DoctrineCalculated Bullets Before CannonballsCompetitive AdvantageCulture as the Only Uncopiable MoatSignature MoveKelleher: Distill Strategy to Doing, Not PlanningCornerstone MovePromote From the Ranks, Never Import GeneralsIdentity & CulturePermanent Dissatisfaction as FuelOperating PrinciplePower as Potential, Not GuaranteeOperating PrincipleCrafted Not Designed — Strategy Through ExperimentationMental ModelProcess Power: Complexity Makes Imitation Take DecadesMental ModelSurplus Leader Margin: Price to Zero-Profit the FollowerStrategic ManeuverConvert Variable Costs to Fixed Costs at ScaleStrategic PatternCounter-Positioning Is Partial — Stack Another PowerMental ModelSwitching Costs Only Pay on the Second SaleMental ModelOnly Seven Moats Exist — Name Yours or You Have NoneMental ModelBenefit Without Barrier Is Just a Head StartStructural VulnerabilityFive Stages of Counter-Positioned Incumbent GriefMental ModelThe Incumbent's Strength IS Your BarrierCompetitive AdvantageAgency and Cognitive Bias Amplify the BarrierMental ModelNetwork Tipping Points Make Late Entry UnthinkableStrategic PatternStep-Function Ascent, Not Linear GrowthStrategic ManeuverCounter-Position by Making the Incumbent's Best Move SuicidalMental ModelEvery Power Starts with Invention, Not AnalysisMental ModelStatics Tell You the Destination; Dynamics Tell You the RouteMental ModelIndustry Economics × Competitive Position = Power IntensityRisk DoctrineCollateral Damage Decays Over TimeDecision FrameworkStrategically Separate Businesses Need Separate StrategiesDecision FrameworkCornered Resource Must Be Sufficient Alone

Primary Evidence

"Ron Wallace, author of Leadership Lessons from a UPS Driver writes, “We promote from within to ensure that the company can pass on our legacy and culture seamlessly from one generation to the next.”"

Source:Intelligent Fanatics Project

"In the Netflix example we see a feature of Scale Economies that recurs in many technology firms: a single fixed cost which declines per unit as it is prorated over higher and higher volumes. Beyond fixed costs, Scale Economies emerge from other sources as well. To name a few: Volume/area relationships. These occur when production costs are closely tied to area, while their utility is tied to volume, resulting in lower per-volume costs with increasing scale. Bulk milk tanks and warehouses would serve as examples. Distribution network density. As the density of a distribution network increases to accommodate more customers per area, delivery costs decline as more economical route structures can be accommodated. A new entrant competitor to UPS would face this difficulty. Learning economies. If learning leads to a benefit (reduced cost or improved deliverables) and is positively correlated with production levels, then a scale advantage accrues to the leader. Purchasing economies. A larger scale buyer can often elicit better pricing for inputs. For example, this has helped Wal-Mart."

Source:7 Powers

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