Signature Move1 book · 3 highlights
Bottled Emotions Public Grace Under Fire
Books Teaching This Pattern
Evidence
The Virgin Way
Richard Branson · 3 highlights
“I was also taught that fits of pique or any outward displays of anger or rudeness never serve any useful purpose and if anything play only to your disadvantage.”
“was a lesson that stuck, and to this day I frequently have people say things to me like ‘I really don’t know how you could be so pleasant with those people’ or ‘If I were you I’d have been really angry about what they just did’, when in fact I had just bottled up my emotions.”
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Related Patterns
Identity & CultureMirror Time as Character DevelopmentOperating PrincipleChurchill Preparation Standard for CommunicationOperating PrincipleNotebook Capture as Leadership DisciplineStrategic PatternCompany Maturation as Child-RearingSignature MoveListen to Everyone Not Just ExpertsSignature MoveFirst to Know First to Handle Problem Resolution