Correction Not Condemnation on Every Error

"Bill didn’t jump on you for a mistake; he came right in with the correction: “Here’s what was wrong; this is how to do it right.” Over and over, without getting all upset, he taught…"

"You might think that trying to meet his extremely high expectations would tighten you up, but Bill didn’t jump on you for a mistake; he came right in with the correction: “Here’s what was wrong; this is how to do it right.” Over and over, without getting all upset, he taught the smallest details of perfecting performance."

"That was the thing about his perspective: Being really good wasn’t good enough. He taught us to want to be perfect and instilled in the team a hunger for improvement, a drive to get better and better. We saw his own hunger for perfection, and it was contagious."