Factory Floor Leadership Never Office

“There's only one office in the factory that is always empty, that of Leonardo. He's never at his desk. You can understand it even now, peering inside his ground floor room, that place is not lived in. It is tidy and clean, with old technological tools from the Eighties, a model of his first private airplane, a huge television turned off, a couple of framed photographs. It's clear at first glance that it's not a usual workplace. The office is not for him.”

“"I don't have my own office, I'm always in those of others, around the factory, and I talk directly with everyone, explaining why and how we do things this way. I go to my department heads and ask them as well: 'Why do we do it this way?' That way they learn and know how to pass it on."”

“assure you it was not planned. I spend my days moving from one part of the factory to another to see how everything is going. If I'm not in the warehouse, I'm in design. I'm interested in the whole process but… how I enjoy seeing what our artists produce! It's what I love most about this whole complex".”

“later. "You see it's true that I don't have an office—he told me Amancio in one of our conversations—. I've never had one. My work is not among papers, but in the whole factory." Indeed, that is how I met him, as I have told before, among hanging clothes circulating on the carousel of his distribution centre.”