“Jobs also absorbed how Friedland made himself the center of attention. “Robert was very much an outgoing, charismatic guy, a real salesman,” Kottke recalled. “When I first met Steve he was shy and self-effacing, a very private guy. I think Robert taught him a lot about selling, about coming out of his shell, of opening up and taking charge of a situation.” Friedland projected a high-wattage aura. “He would walk into a room and you would instantly notice him. Steve was the absolute opposite when he came to Reed. After he spent time with Robert, some of it started to rub off.””

Steve Jobs
Walter Isaacson
20 highlights · 9 concepts · 14 entities · 2 cornerstones · 3 signatures
Context & Bio
Charismatic counterculture figure turned mining billionaire who served as Steve Jobs's early mentor in salesmanship, reality distortion, and force-of-personality leadership — before Jobs came to see him as a cautionary tale of charisma without substance.
Charismatic counterculture figure turned mining billionaire who served as Steve Jobs's early mentor in salesmanship, reality distortion, and force-of-personality leadership — before Jobs came to see him as a cautionary tale of charisma without substance.
““Robert always portrayed himself as a spiritual person, but he crossed the line from being charismatic to being a con man,” Jobs said. “It was a strange thing to have one of the spiritual people in your young life turn out to be, symbolically and in reality, a gold miner.””
“Robert always portrayed himself as a spiritual person, but he crossed the line from being charismatic to being a con man. It was a strange thing to have one of the spiritual people in your young life turn out to be, symbolically and in reality, a gold miner.”
Steve Jobs reflecting on how Friedland's spiritual veneer masked mercenary motives.
“He was always walking around barefoot. The thing that struck me was his intensity. Whatever he was interested in he would generally carry to an irrational extreme.”
Friedland describing Jobs's obsessive intensity when they first met at Reed College.
“Friedland taught Steve the reality distortion field. He was charismatic and a bit of a con man and could bend situations to his very strong will. He was mercurial, sure of himself, a little dictatorial. Steve admired that, and he became more like that after spending time with Robert.”
Daniel Kottke explaining how Friedland's force-of-personality style became the template for Jobs's own leadership.
“Robert was very much an outgoing, charismatic guy, a real salesman. When I first met Steve he was shy and self-effacing, a very private guy. I think Robert taught him a lot about selling, about coming out of his shell, of opening up and taking charge of a situation.”
Daniel Kottke describing how Friedland transformed Jobs from an introvert into a commanding presence.
Charisma borrowed from spiritual authority erodes when the underlying motive is extraction, not creation.
Why linked: Shares Steve Jobs, Walter Isaacson, and IBM.
Why linked: Shares Steve Jobs and Reed.
“Jobs also absorbed how Friedland made himself the center of attention. “Robert was very much an outgoing, charismatic guy, a real salesman,” Kottke recalled. “When I first met Steve he was shy and self-effacing, a very private guy. I think Robert taught him a lot about selling, about coming out of his shell, of opening up and taking charge of a situation.” Friedland projected a high-wattage aura. “He would walk into a room and you would instantly notice him. Steve was the absolute opposite when he came to Reed. After he spent time with Robert, some of it started to rub off.””
“Jobs was also beginning to have a little trouble stomaching Friedland’s cult leader style. “Perhaps he saw a little bit too much of Robert in himself,””
““Robert always portrayed himself as a spiritual person, but he crossed the line from being charismatic to being a con man,” Jobs said. “It was a strange thing to have one of the spiritual people in your young life turn out to be, symbolically and in reality, a gold miner.””
““Friedland taught Steve the reality distortion field,” said Kottke. “He was charismatic and a bit of a con man and could bend situations to his very strong will. He was mercurial, sure of himself, a little dictatorial. Steve admired that, and he became more like that after spending time with Robert.””
“Your thoughts construct patterns like scaffolding in your mind. You are really etching chemical patterns. In most cases, people get stuck in those patterns, just like grooves in a record, and they never get out of them.”
“Friedland found Jobs fascinating as well. “He was always walking around barefoot,” he later told a reporter. “The thing that struck me was his intensity. Whatever he was interested in he would generally carry to an irrational extreme.” Jobs had honed his trick of using stares and silences to master other people. “One of his numbers was to stare at the person he was talking to. He would stare into their fucking eyeballs, ask some question, and would want a response without the other person averting their eyes.””
“Robert Friedland.”
““Let me tell you a story.” Nobody is eager for a lecture, but everybody loves a story. And that was the approach Jobs chose. “Today, I want to tell you three stories from my life,” he began. “That’s it. No big deal. Just three stories.””
“Bushnell”
“Bauhaus aesthetic”
““The best way to predict the future is to invent it” and “People who are serious about software should make their own hardware.””
“I figured that it was always my job to make sure that the team was excellent, and if I didn’t do it, nobody was going to do it.”
“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world are the ones who do.”
“Why do we assume that simple is good? Because with physical products, we have to feel we can dominate them. As you bring order to complexity, you find a way to make the product defer to you. Simplicity isn’t just a visual style. It’s not just minimalism or the absence of clutter. It involves digging through the depth of the complexity. To be truly simple, you have to go really deep. For example, to have no screws on something, you can end up having a product that is so convoluted and so complex. The better way is to go deeper with the simplicity, to understand everything about it and how it’s manufactured. You have to deeply understand the essence of a product in order to be able to get rid of the parts that are not essential.”
“if you act like you can do something, then it will work. I told him, ‘Pretend to be completely in control and people will assume that you are.’””
““We learned to interpret ‘This is shit’ to actually be a question that means, ‘Tell me why this is the best way to do it.’””
““Deciding what not to do is as important as deciding what to do,” he said. “That’s true for companies, and it’s true for products.””
“In order to raise some cash one day, Jobs decided to sell his IBM Selectric typewriter. He walked into the room of the student who had offered to buy it only to discover that he was having sex with his girlfriend. Jobs started to leave, but the student invited him to take a seat and wait while they finished. “I thought, ‘This is kind of far out,’” Jobs later recalled. And thus began his relationship with Robert Friedland, one of the few people in Jobs’s life who were able to mesmerize him. He adopted some of Friedland’s charismatic traits and for a few years treated him almost like a guru—until he began to see him as a charlatan.”
“” Bushnell”
“Robert Friedland: Interviews with Steve Jobs, Daniel Kottke, Elizabeth Holmes. In September 2010 I met with Friedland in New York City to discuss his background and relationship with Jobs, but he did not want to be quoted on the record. McNish, 11–17; Jennifer Wells, “Canada’s Next Billionaire,” Maclean’s, June 3, 1996; Richard Read, “Financier’s Saga of Risk,” Mines and Communities magazine, Oct. 16, 2005; Jennifer Hunter, “But What Would His Guru Say?” (Toronto) Globe and Mail, Mar. 18, 1988; Moritz, 96, 109; Young, 56.”