Entity Dossier
Person

Terry

Strategic Concepts & Mechanics

Signature MoveThirteen-Hour Meeting as Onboarding RitualRelationship LeverageFoxconn's Loss-Leader-to-Lock-In PlaybookRisk DoctrineTacit Knowledge as Accidental ExportCompetitive AdvantageApple Squeeze: Invaluable Experience Over MarginIdentity & CultureVerbal Jujitsu Procurement CultureSignature MoveDesign the Impossible Then Manufacture the ImpossibleSignature MoveFifty Business Class Seats Daily to ShenzhenOperating PrincipleZero Inventory as Theological DoctrineStrategic PatternUnconstrained Design Not Cost ArbitrageCornerstone MoveSecret $275 Billion Kowtow to Keep the Machine RunningSignature MoveSilk Tie Competitions to Train NegotiatorsCornerstone MoveScrew It, iTunes for WindowsCornerstone MoveBuy the Machines, Own the Factory Floor Without Owning a FactorySignature MoveDrive Off the Cliff to Prove the Brakes Don't WorkCornerstone MoveTrain Everyone Then Pit Them Against Each OtherRisk DoctrineRule By Law as Corporate LeashDecision FrameworkBig Potato Small Potato: Positional Power Over FairnessRelationship LeveragePay Consultants to Open DoorsSignature MoveGood Cop While Gibbs Plays Bad CopCompetitive AdvantageMonopoly Infrastructure as ChokepointCapital StrategyHidden Cost of Frivolous SpendingCornerstone MoveSell Before the Floor, Buy the Next ThingSignature MoveNever Consider Failure as a Possible OutcomeRisk DoctrineBrierley's Bluff-Bid Brinkmanship LessonCornerstone MovePhone Call to the Top, Then Show Up AnywaySignature MoveStagger Contracts to Break Supplier CartelsCornerstone MoveExclusive Rights as Subscriber MagnetSignature MoveResign from Everything When Time Becomes the PrioritySignature MoveCut-Throat Competition Even at the Dinner TableDecision FrameworkRide Winners, Cut Losers at Ten PercentIdentity & CulturePhone Stops Ringing Test of FriendshipStrategic PatternState Broadcaster Arrogance as OpeningOperating PrincipleLucky Timing as Honest AccountingCapital StrategySubscriber Economics Over AdvertisingRisk DoctrineAnimal Intuition to Exit

Primary Evidence

"Unbidden, Foxconn had orchestrated its own job interview and demonstrated a willingness to start that day. Hsieh and Gou took the Apple visitors on a tour, showing them a facility with capacity to build an immense quantity of iPods. “Terry’s like, ‘All this is at your disposal. We have all these great engineers. We’ve got all this stuff for you, and we’re here to help,’ ” says a person present."

Source:Apple in China

"“Terry has an intuition about how to get government incentives that is hard to rival,” says a former Foxconn executive. “Nobody in the West can ever understand how China [attracts] so many factories. It’s literally—you’re given land. They’ll build the infrastructure for you. If you expect the buildings, they’ll build them for you. They’ll help you with your interprovince migration. If there’s not enough labor in the zone they want you to go on, they’ll get you the people and they’ll bear that cost.” This person adds: “The caveat is: you better deliver on your export commitments.”"

Source:Apple in China

"Thanks to this alliance of private and state interests, Foxconn didn’t just command low-cost labor, but also cutting-edge equipment. One Apple executive recalls, in 1999, being stunned by the dichotomy between the world-class machines in the Foxconn factory and the “shithole” conditions around them. “Terry’s office was, like, a trailer, with a plastic table-desk,” this person says. A photographer who visited a decade later described it as an “old, single-story, metal-roofed building that more resembles a landscape maintenance shed than a typical executive suite.”"

Source:Apple in China

"‘I think Nate would rather have had Craig back out of the whole thing and let Nate and Time Warner, and to a lesser extent TCI, take over, really,’ Downey says. ‘Nate tended to keep Craig out of the loop and Nate saw his reporting line as back to Jeff Schwall in the US, who was the Time Warner director to whom Nate reported. That was okay to a point because Time Warner was a huge influence on the HK Partnership. But it did mean that Craig felt not consulted when he should have been and when he saw himself—because of him and Terry having founded the whole operation—as having special rights. That led to persistent misunderstandings and conflicts between Craig and Nate. Both sides were in the wrong. Craig did poke into matters that a chief executive should have handled without difficulty, and Nate did withhold information from directors, including Craig, where he should have consulted us instead of consulting Jeff Schwall.’"

Source:No Limits: How Craig Heatley Became a Top New Zealand Entrepreneur

Appears In Volumes